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360-degree feedback is a validated development process whose roots go back over 60 years. In a typical 360 feedback process, data is collected, reported, and acted upon with the intention of bringing about increased professional effectiveness on the part of the participant.

Too often 360 initiatives fail to produce change as organizations put more emphasis on administering the survey, but do not place priority on coaching, goal setting, and requiring accountability from participants. Long experience and independent research both confirm this and further identify two crucial elements that separate successful 360 processes from ones that produce little or no change.

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8 Steps for Turning 360 Feedback into Results

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