Want to build a strong, successful organization?

Start by ignoring your customers. Really!

Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers.

In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success.

Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin…and how to build one.


About the Authors

Tracy Maylett, Ed.D, SPHR, SHRM-SCP

Tracy Maylett is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. Tracy has written and been featured in:

Matthew Wride, JD, PHR

Matthew Wride is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. Matt has written and been featured in:

Praise for
The Employee Experience

“Employee engagement is a great goal, though it can be hard to put into practice. In this well-written book, Maylett and Wride show how to create optimal conditions for employee engagement, and they share compelling stories of organizations that get the employee experience right.”
– Marshall Goldsmith, executive coach, business educator and New York Times-bestselling author, ranked the number one leadership thinker in the world by Thinkers50

“Maylett and Wride have plowed through tens of thousands of cases, figured out what actually tips the scale of engagement, and are now sharing what you can do to attract and retain top performing employees by building the right employee experience for your organization.”
– Kerry Patterson, Co-Author of the New York Times bestseller, Crucial Conversations

Pre-order Bundle Offers

We are offering exclusive book bonuses for all USA-based pre-orders placed on this site before the release date of January 30, 2017. All orders include shipping within the USA. Did you already pre-order the book? Simply email a copy of your sales receipt from any other book store to info@decision-wise.com to claim your bundle.

1. The Employee Experience + MAGIC eBook Bundle ( order 1-9 books)

Receive a free ebook copy of MAGIC: Five Keys to Unlock the Power of Employee Engagement with each pre-order of the hard copy of The Employee Experience. Please specify Kindle or iTunes (iBook) version.
Order Bundle #1 Kindle Version
Order Bundle #1 iTunes/iBook Version

2. The Employee Experience Author Webinar + MAGIC Book (10-49 books)

With pre-orders of 10-49 books, you gain access to this exclusive reader webinar, conducted by the book’s authors. This interactive session will show you how to use the principles from the book to create an amazing employee experience in your organization. This webinar will be broadcast on February 28, 2017. You will also receive a hard copy of MAGIC for each copy of The Employee Experience you order. Includes shipping. $700 value.
Order Bundle #2

3. Keynote Onsite Author Presentation and Book Signing (order 250+ books)

When you pre-order 250+ books, one of the book’s authors will travel to your location to conduct an inspiring and engaging keynote presentation at your company meeting or event. The author will share compelling business case studies, fresh experiences, and research-based steps to creating an amazing employee experience in your organization. You pay only the cost of the books, plus the travel and lodging, and the authors’ presentation is on us! Only 4 spots left. $15,750 value
Order Bundle #3

4. Full-day Onsite Employee Experience Workshop (500+ books)

Gather your leaders for a full-day onsite (at your location) workshop facilitated by two DecisionWise consultants who will help you evaluate and engineer your organization’s Employee Experience. At the end of this workshop, your organization will have a clear plan for addressing brand, transactional, and psychological contracts that you will use to attract, retain, and engage your workforce. You pay the cost of books, travel, and lodging—we supply the training. Only 4 spots left. $22,500 value
Order Bundle #4

Take Advantage of These Bonuses Before They Disappear!
These are limited-time pre-order bonuses that go away on January 30, 2017 and there are limited quantities. Once these are gone, they’re gone!

5 Steps to Create an Amazing Employee Experience

Employees who have a fulfilling, rewarding work experience perform better, achieve more, and bring more value to the organization. The Employee Experience teaches you to leverage the full potential of your people to transform your future:

Creating a transformative employee experience is not about stock options or foosball in the break room. It’s about respecting the role your people play in representing your brand and building your business. When you give talented people the space to achieve and thrive, they’ll give your customers an experience your competitors can’t duplicate. The Employee Experience shows you where extraordinary companies start… and how to build one.