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How Many Comment Questions Should Your Employee Survey Have?

When we begin working with an organization to conduct an employee engagement survey, we often see a burning eagerness to ask open-ended questions about every single variable in the organization.  After all, open-ended questions provide color and nuance to qualitative data—right? Though collecting more qualitative data is a noble desire, there are good reasons to […] Read more

Tanille Rodman

Posted on July 6, 2016 by

Why You Should Use Open-ended Questions on Employee Surveys

Some organizations avoid using free-response questions on employee surveys simply because they want to keep the survey short or they don’t think they can analyze all of the comments—let me be the first to tell you that having comments on your survey can be a real benefit to your survey results.   Download employee engagement […] Read more

Tanille Rodman

Posted on February 19, 2016 by

Can You Trust Your Employee Survey Results?

What if I told you that 26 percent of your employees either blatantly lie or inadvertently misidentify demographic questions on employee surveys?  If you’re like most managers we work with, you’ll immediately distrust the survey process and its reported data—and that’s completely fair. Download employee engagement survey.   The fact is, when employees are asked demographic […] Read more

Tanille Rodman

Posted on February 16, 2016 by

The Pronoun Test: Measuring Employee Engagement

In listening for the differing pronouns, "we" and "they", Reich concludes that an employee who uses "we" feels more integrated within the company, identifies him or herself more with the company, and takes more ownership in the company. Read more

Tanille Rodman

Posted on March 9, 2011 by

Employee Engagement in the Restaurant Industry

In our recent benchmarking study, we compared several employee engagement surveys from 11 restaurant brands and discovered that the aggregate restaurant engagement scores run parallel to our overall engagement benchmark. This is in some ways a surprise, given the high turnover rates of restaurants. Many assume that restaurants’ engagement levels should be lower. Read more

Tanille Rodman

Posted on February 2, 2011 by

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