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The Link between Growth and Employee Engagement

The tours-of-duty concept spotlighted in the May 27 issue of Chicago Tribune and the June issue of HBR is fascinating.  Back when I was in my prime (i.e. childhood), employees hoped to stay with one employer for many years—if not life.  Life-long employee-employer relationships were not only desirable, but also common.  Today’s global economy—both job […] Read more

Paul Warner

Posted on September 9, 2013 by

Hourly vs. Exempt Employees: Who is more valuable?

Last week I had the good fortune to work with a very successful organization that has operated in the retail space for over 100 years.  The average tenure of the company’s executive team is 15 years, with its Vice President of Operations (let’s call him David) having been at the company during the extent of […] Read more

Paul Warner

Posted on June 19, 2013 by

360 Degree Feedback as a Critical Turning Point in Life

A turning point is a crucial or transformative shift in our ways of being and doing.  “Crucial” implies that this change is necessary, and is likely to influence future events or actions. “Transformative” suggests that the turning point alters the way we think about the world and our interactions with it. Events or experiences that […] Read more

Paul Warner

Posted on May 20, 2013 by

How Managers Can Drive Employee Engagement

If you’re wondering why your employees aren’t engaged . . . look at your leaders. In my work with groups and organizations striving to create an engaged and effective workforce, I have witnessed a common trend:  a team’s engagement rises and falls with the engagement of their leader—and for good reason. Because leaders and managers […] Read more

Paul Warner

Posted on April 29, 2013 by

What’s the Difference Between Trait, State, and Behavioral Employee Engagement?

The term “employee engagement” can mean a variety of different things depending on how it is used and in what context it is implied.  It can describe someone’s disposition (Trait Engagement), current feelings (State Engagement), or how they perform their job (Behavioral Engagement).  Looking at employee engagement in each context helps to have a more […] Read more

Paul Warner

Posted on March 19, 2013 by

When Faced with Dissonance, Are You a Changer or an Ego-Protector?

Although many change initiatives would start with a goal or desired state, the reality is that unless DISSONANCE is present, there is no reason to make change occur. Read more

Paul Warner

Posted on June 4, 2012 by

From Promoter to Detractor, Why Greg Smith left Goldman Sachs

The transition from an internal promoter to an active detractor begins with a negative experience which changes one’s beliefs and attitudes, which then changes behaviors. Read more

Paul Warner

Posted on March 22, 2012 by

DecisionWise Benchmark Study Finds that 34% of Employees in the U.S. Do Not Speak Up Because of Fear of Retribution

Employees can be a source of critical business intelligence, yet a study of over 100,000 US employees reveals that many are afraid to share their voice. These perceptions typically stem from a culture that stifles the free expression of ideas, and from leaders who contribute to or create that culture. Fear of speaking up is […] Read more

Paul Warner

Posted on February 8, 2012 by

Improvement Trends in Employee Engagement

These trends suggest that there are a number of organizations that are still focused on retaining and engaging their workforce. Our trending research also shows that those organizations that use data from an employee engagement survey to capitalize on strengths while making changes see the greatest benefits from the process. Read more

Paul Warner

Posted on June 7, 2011 by

The Crisis of Confidence in Employee Engagement

Employees are increasingly skeptical that changes will be made as a result of employee engagement surveys. Decrease this crisis of confidence by properly communicating the survey process, results and action plan. Read more

Paul Warner

Posted on September 28, 2010 by