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Category Archives: Leadership Development
5 Obstacles to Leadership Team Effectiveness
For your leadership team, you hire and promote the best and the brightest who have a proven track record of delivering exceptional results. You have high expectations that they will inspire, develop, and motivate the same type of knowledge, skill, … Continue reading
How to Coach Your Direct Reports
As I’ve been preparing to present a webinar for managers, How to Coach Your Direct Reports, it occurred to me that one assumption we often make is that managers are motivated to help employees learn and grow. That’s not always … Continue reading
What’s the Difference Between Trait, State, and Behavioral Employee Engagement?
The term “employee engagement” can mean a variety of different things depending on how it is used and in what context it is implied. It can describe someone’s disposition (Trait Engagement), current feelings (State Engagement), or how they perform their … Continue reading
Groupon: Even the Top Dog Needs Accountability
On February 28 of this year, Groupon announced that it had ousted CEO Andrew Mason. Groupon had faced another dismal showing in the fourth quarter of 2012; one more in a series of poor showings. CEOs come and go, and … Continue reading
5 Tips for Speaking Truth to Power
One of the single biggest challenges faced by middle and senior managers is influencing upward in their organizations. Without formal power, how do you trigger the listening required to ensure important truths are heard? Yes, it’s what you say, and … Continue reading
Posted in 360-Degree Feedback, Coaching, Leadership Development, Management
Tagged 360-degree feedback, coaching
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Employee Engagement Contrast: James Bond vs. Federal Government Employees
After watching Skyfall over the weekend (for the fifth time, I might add), I was curious to understand more about the level of employee engagement among clandestine service agents, like those employed by James Bond’s MI6 and the United States’ … Continue reading
Get Back to Work, Yahoo! How Losing Connection Hinders Employee Engagement
As I type this blog, I am gazing out the window of my home office at the beautiful snow-covered mountains of Utah. Not day-dreaming, really. Thinking. It’s certainly a better view than looking across the busy street I see from … Continue reading
Putting People First: The Key to CHG Healthcare’s Success
Who is CHG Healthcare Services and how did they manage to rank #3 on Fortune’s 100 Best Companies to Work For list, right behind Google and SAS? This medical staffing company has about 1,400 employees and is based in Salt … Continue reading
Are You Challenged Enough to be Engaged at Work?
Here’s a challenge . . . I bet I know you. I can even predict your behavior. I know what you can and can’t do, even though you and I may have never met. How can I be so sure? … Continue reading
What Does Your Leadership Mola Look Like?
Two weeks ago I traveled from the U.S. to Panama to facilitate two days of an ongoing Leadership Development program for a management team that is determined to become MORE than a group of high-performing individuals. The work was grueling … Continue reading





