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Category Archives: Coaching
Coaching vs. Corrective Action: Distinctions for Managers
Over the years as I have coached emerging leaders, I’ve noticed that one of the biggest challenges for both managers and leaders is determining when to employ strategies and tactics of either coaching or corrective action when working with employees. … Continue reading
How Managers Can Drive Employee Engagement
If you’re wondering why your employees aren’t engaged . . . look at your leaders. In my work with groups and organizations striving to create an engaged and effective workforce, I have witnessed a common trend: a team’s engagement rises … Continue reading
Posted in Coaching, Employee Engagement, Management, Research
Tagged employee engagement, Leadership, leadership development
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5 Obstacles to Leadership Team Effectiveness
For your leadership team, you hire and promote the best and the brightest who have a proven track record of delivering exceptional results. You have high expectations that they will inspire, develop, and motivate the same type of knowledge, skill, … Continue reading
How to Coach Your Direct Reports
As I’ve been preparing to present a webinar for managers, How to Coach Your Direct Reports, it occurred to me that one assumption we often make is that managers are motivated to help employees learn and grow. That’s not always … Continue reading
5 Tips for Speaking Truth to Power
One of the single biggest challenges faced by middle and senior managers is influencing upward in their organizations. Without formal power, how do you trigger the listening required to ensure important truths are heard? Yes, it’s what you say, and … Continue reading
Posted in 360-Degree Feedback, Coaching, Leadership Development, Management
Tagged 360-degree feedback, coaching
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Get Back to Work, Yahoo! How Losing Connection Hinders Employee Engagement
As I type this blog, I am gazing out the window of my home office at the beautiful snow-covered mountains of Utah. Not day-dreaming, really. Thinking. It’s certainly a better view than looking across the busy street I see from … Continue reading
Putting People First: The Key to CHG Healthcare’s Success
Who is CHG Healthcare Services and how did they manage to rank #3 on Fortune’s 100 Best Companies to Work For list, right behind Google and SAS? This medical staffing company has about 1,400 employees and is based in Salt … Continue reading
What Does Your Leadership Mola Look Like?
Two weeks ago I traveled from the U.S. to Panama to facilitate two days of an ongoing Leadership Development program for a management team that is determined to become MORE than a group of high-performing individuals. The work was grueling … Continue reading
Lights Out! A Leadership Lesson from the Big Game
Anyone logged into Twitter Sunday night would have noticed a frenzy of suspicions regarding the source of the Superdome #poweroutage. Did Beyonce’s bedazzling performance overload a circuit breaker? Was Bane getting ready to make his entrance, to invite citizens of … Continue reading
Posted in 360-Degree Appraisal, 360-Degree Feedback, 360-Degree Feedback Process, 360-Degree Feedback Survey, Coaching, Leadership Development, Performance Appraisal, Talent Assessment
Tagged 360-degree feedback, executive coaching, leadership coaching, leadership development, personal change
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Feedback and the American Idol Effect
American Idol contestants illustrate a phenomenon that is not limited to television– we tend to surround ourselves with those people who will affirm our own views of reality. When confronted with the truth about our performance, we look for ways to discredit the messenger, rather than looking to our own degree of underperformance.
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