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Category Archives: 360-Degree Feedback
Leveraging Feedback to Become a Human Alchemist
The primary difference between a transformative, empowering leader who generates energy and catalyzes achievement and the would-be leader who struggles to engage and motivate others is not the leader’s technical expertise, natural intelligence, disposition, nor personality. The difference is in the leader’s propensity to create an open environment where everyone contributes more than they thought they could. It starts with the manager’s ability to see, understand, and value people and their perspectives. Continue reading
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10 Tips for Using 360-Degree Feedback for Performance Appraisal
The extended version of this article was published in Compensation and Benefits Review. We’re excited to announce that since publication, the article has become the SAGE Publishing most downloaded article of 2009 and 2010. The full version of the article, … Continue reading
Performance: It Is About More Than Operational Metrics
Establishing effective operational metrics may be the first step to improved performance, but unless you’re also gauging managers’ and employees’ interpersonal performance, you’re managing with an incomplete picture. Continue reading
Feedback and Australian Idol Fever
by Linda Linfield While on professional assignment in Australia, I caught Australian Idol fever – hooked by the stories of young people in pursuit of their dreams. Talented, ambitious, and willing to run the gauntlet of the TV reality show—to … Continue reading
Interpreting Gaps: What do we do when people see our performance in different ways?
360-degree feedback provides a unique opportunity to assess how others view one person’s performance and behavior. However, it’s interesting how often different rater groups (supervisor, peers, direct reports, others, etc.) vary in their judgment of an individual. Understanding the value behind differences and gaps can provide depth that adds to the valuable insight available from 360-degree feedback. Continue reading
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Take the Quiz: What’s Your Locus of Control?
Quiz: For each of the following five questions, select the alternative with which you most agree. Use the scoring key at the bottom of the post to determine whether you tend toward an external or internal locus of control. 1. … Continue reading
Does a Title Make an Effective Leader?
Everyone has a different opinion on what makes a great leader. But we probably all agree that simply giving someone a title does not make them an effective leader. Focus on five rules to become a better leader and build leadership capability in others. Continue reading
The White Christmas Effect: Filling in the Missing Feedback
By not giving employees feedback regarding their performance, managers allow those gaps to be filled with inaccurate information based on how the employee sees himself. Continue reading
Increasing Employee Engagement through Artful Critiques
As we administer and report on 360-degree feedback surveys, we notice that participants and their managers naturally focus on the negative feedback from 360 results. This focus on the negative often leads to follow-up criticism that attempts to address the … Continue reading
Increasing Emotional Intelligence with 360-Degree Feedback
Leaders who know how to appropriately use their feelings and emotions, and understand the emotions of others, demonstrate a high level of emotional intelligence and are more likely to succeed than those who don’t. Continue reading
