Category Archives: 360-Degree Feedback

10 Tips for Using 360-Degree Feedback for Performance Appraisal

The extended version of this article was published in Compensation and Benefits Review. We’re excited to announce that since publication, the article has become the SAGE Publishing most downloaded article of 2009 and 2010. The full version of the article, … Continue reading

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How to Coach Your Direct Reports

As I’ve been preparing to present a webinar for managers, How to Coach Your Direct Reports, it occurred to me that one assumption we often make is that managers are motivated to help employees learn and grow. That’s not always … Continue reading

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5 Tips for Speaking Truth to Power

One of the single biggest challenges faced by middle and senior managers is influencing upward in their organizations. Without formal power, how do you trigger the listening required to ensure important truths are heard? Yes, it’s what you say, and … Continue reading

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What Does Your Leadership Mola Look Like?

Two weeks ago I traveled from the U.S. to Panama to facilitate two days of an ongoing Leadership Development program for a management team that is determined to become MORE than a group of high-performing individuals. The work was grueling … Continue reading

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Lights Out! A Leadership Lesson from the Big Game

Anyone logged into Twitter Sunday night would have noticed a frenzy of suspicions regarding the source of the Superdome #poweroutage. Did Beyonce’s bedazzling performance overload a circuit breaker? Was Bane getting ready to make his entrance, to invite citizens of … Continue reading

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Feedback and the American Idol Effect

American Idol contestants illustrate a phenomenon that is not limited to television– we tend to surround ourselves with those people who will affirm our own views of reality. When confronted with the truth about our performance, we look for ways to discredit the messenger, rather than looking to our own degree of underperformance.
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The Case for 360 Feedback

As leaders rise through the ranks of their organizations, they often receive less and less honest information about themselves and their performance.  Others are sometimes afraid of displeasing those in leadership positions and may give less than frank and candid … Continue reading

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5 Tips for Giving Effective 360-Degree Feedback

For many organizations, the New Year brings an opportunity to review current multi-rater assessment practices.  As many learn, even the most well designed 360-degree feedback process can do more harm than good if the feedback provided isn’t helpful to the … Continue reading

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5 Reasons Your Boss is Clueless

It’s a common theme we hear when coaching: “My boss doesn’t really know what I do.” Unfortunately, more often than not the evidence supports this. Let’s look at the proof. When we conduct 360-degree feedback surveys, we often find a … Continue reading

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Top 10 Leadership Coaching Issues

Here is a list of the 10 Most Common Coaching Issues ranked from hardest to easiest to approach. The difficulty of the situation is based on the potential defensiveness or resistance that an individual may have regarding the issue. Continue reading

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