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Author Archives: Tracy Maylett, Ed.D.
DRIVE: Why Your Change Effort is Likely to Fail, and What You Can do About It
Your organization has, once again, embarked on its latest change journey. And again, the initiative has met its demise. If there’s one thing every individual and every organization knows well is the fact that a significant number of change efforts … Continue reading
Developing STEM and LICE in Leaders
Early in 2006, US President George W. Bush announced the American Competitiveness Initiative. Formulated as a plan to provide US government financial support to specific academic initiatives, the plan called for significant increases in investment in fields related to STEM—Science, … Continue reading
Problems with 360-degree Feedback Statistical Measures
Some of the statistical principles associated with evaluation may not have direct application to 360-degree feedback. Continue reading
Do You See What I See? Self Score Inflation in 360-degree Feedback
360-degree feedback provides a unique opportunity for one to compare his/her self-perceptions against the perceptions of others. Bosses, direct reports, peers, and others provide individuals with feedback about their performance and behaviors. The individuals also rate themselves against the same … Continue reading
Shhhh… That’s What Friends are For?
A colleague you are friends with has been seriously underperforming. Would you report him or her? Continue reading
Using 360-degree Feedback to Gauge Leadership Improvement
The vast majority of our DecisionWise clients administer 360-degree feedback assessments across multiple years, meaning 360s are conducted on an annual basis. Yearly administration gives individuals a sense of how they are progressing (or NOT progressing), as well as serves … Continue reading
Why Coaching Models Don’t Work
True coaching is a process, not a step-by-step discussion that follows the sequence of some simplified model. It is a process that doesn’t occur over a single conversation. Continue reading
10 Tips for Using 360-Degree Feedback for Performance Appraisal
The extended version of this article was published in Compensation and Benefits Review. We’re excited to announce that since publication, the article has become the SAGE Publishing most downloaded article of 2009 and 2010. The full version of the article, … Continue reading
Performance: It Is About More Than Operational Metrics
Establishing effective operational metrics may be the first step to improved performance, but unless you’re also gauging managers’ and employees’ interpersonal performance, you’re managing with an incomplete picture. Continue reading
When it Comes to Assessments, Never Say Never.
Several years ago we began working with a multi-national client organization that engaged us to facilitate some strategic organization design. The purpose of this work was to shift to a culture where cross-functional cooperation could be increased (they weren’t working … Continue reading





