It’s proven, managers have a flawed view of their employees’ performance and potential for success. In a DecisionWise study, we found that supervisors have an inaccurate perception of their employees’ true performance. That’s a problem, especially when supervisors are the ones doing the promoting.
Managers tend to measure the success of their employees on what gets done. They measure skills, performance, and accomplishments according to established metrics. That’s not enough. True success requires understanding what gets done along with how it gets done.
Using 360-degree feedback to evaluate individuals from all angles can ensure an accurate measurement of an employee’s potential, and more importantly, effective succession planning and development. But 360-degree feedback is just the beginning.
The best succession planning and development processes use multiple assessments to provide supervisors a clear view of employee potential. Carefully designed talent assessments, including a customized 360-degree assessment, paired with quality coaching and action plans will ensure the right people are promoted.
