DecisionWise Publications


As part of our on-going research efforts to determine best practices in leadership and organization development, the DecisionWise partners have published a number of articles in professional, academic, and trade publications. Below you will find an abstract of some of our recent most frequently downloaded publications, as well as a link to the book or article.


A hard look at the soft side of performance
By Kate Vitasek and Dr. Tracy Maylett, DecisionWise CEO, in CSCMP's Supply Chain Quarterly

Supply chain scorecards typically focus on operational metrics. But if companies want to capture a true picture of supply chain success, they need to measure employees' interpersonal performance, too.



Looking Beyond the Clinical Side of Performance
By Dr. Tracy Maylett, DecisionWise CEO, in HR Pulse

A changing healthcare environment has resulted in increased focus on performance, both at the organizational and personal levels. Without considering both performance elements, healthcare organizations may not have an accurate view of how their leaders truly perform.

Maylett, T. M. (2010). Looking Beyond the Clinical Side of Performance. HR Pulse (American Hospital Association), Spring 2010, 17-18.

360-Degree Feedback Revisited- The Transition from Development to Appraisal
By Dr. Tracy Maylett, DecisionWise CEO, in Compensation and Benefits Review

Successfully using 360-degree feedback for both employee development and performance appraisal requires a clear understanding of objectives and possible outcomes. This article addresses how to differentiate between the two uses, and how to ensure the process measures what it is intended to measure. This article was named one of the "Top 5 Most Downloaded Articles" for Compensation and Benefits Review.

Maylett, T. M. (2010). Looking Beyond the Clinical Side of Performance. HR Pulse (American Hospital Association), Spring 2010, 17-18.

Get the Most Out of Engagement Surveys
By Dr. Paul Warner, DecisionWise Sr. Consultant, in Canadian HR Reporter, The National Journal of HR Management.

Employee Engagement surveys can provide the base from which to increase organization performance.  However, most organizations stop short when it comes to using this data in a way that facilitates improvement.  This article discusses going beyond numbers to assess employee satisfaction, motivation, and effectiveness.

Warner, P. (2009). Getting the Most Out of Engagement Surveys. Canadian HR Reporter, The National Journal of HR Management, December, 2009, 1-2.

Workaholics Revealed: Why giving yourself a break will help you get more done.
By Briana Stewart, Utah Valley Business Quarterly

DecisionWise President, Tracy Maylett, contributes to this article and explains the impact workaholic behavior has on employee engagement.

Stewart, B. (2008). Workaholics Revealed: Why giving yourself a break will help you get more done. Utah Valley Business Quarterly, Summer, 2009, 42-26.

Using 360 Degree Feedback to Predict Performance
By Tracy Maylett and Juan Riboldi, DecisionWise Partners, in T+D Magazine

Using 360-degree feedback, employee engagement surveys, and financial results, this article explores the correlation between feedback and future organizational performance. The authors demonstrate that feedback serves as both an indicator of past and current behavior, and as a predictor of future success.

Maylett, T. M., & Riboldi, J. (2007). Using 360° Feedback to Predict Performance. Training + Development, September, 48-52.

For Closer Collaboration, Try Education (external site)

By Tracy Maylett (DecisionWise) and Kate Vitasek (Supply Chain Visions), in Supply Chain Management Review

These days, the story of globalization is a familiar one, and so too is the story of the increasing use of outsourcing. But there is one part of that story that has received little attention thus far: the education of supply chain partners, primarily by their customers. Maylett and Vitasek show how organizations can develop partnerships across the supply chain, using education as a basis for establishing teamwork and cross-entity alliances.

Maylett, T. M., & Vitasek, K. (2007). For Closer Collaboration, Try Education. Supply Chain Management Review, January/February 2007, 58-64.